Privacy Policy

Last Updated: November 23, 2024
Version 1.0

Introduction

Welcome to Koalli's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our Discord bot and tell you about your privacy rights and how the law protects you.

Important: By using Koalli, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

Automatically Collected Information

  • Discord User ID
  • Discord Server (Guild) ID
  • Message content when using commands
  • Channel IDs where the bot is used
  • Command usage data and timestamps

User-Provided Information

  • Any content you provide through bot commands
  • Custom settings and preferences
  • Server configuration data
  • Feedback and support requests

How We Use Your Information

Koalli uses the collected data for various purposes:

  • To provide and maintain our Discord bot service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis or valuable information to improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To provide personalized bot experiences

Data Storage and Security

The security of your data is important to us. We strive to use commercially acceptable means of protecting your personal information. However, remember that no method of transmission over the internet or method of electronic storage is 100% secure.

Security Measures

  • Encrypted data transmission
  • Secure database storage
  • Regular security audits
  • Access controls and authentication
  • Regular backups of critical data

Data Retention: We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

We may disclose your information:

  • To comply with legal obligations
  • To protect and defend our rights or property
  • To prevent or investigate possible wrongdoing
  • To protect personal safety of users or the public
  • To protect against legal liability

Your Data Protection Rights

You have certain data protection rights. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.

  • Right to Access: You have the right to request copies of your personal data
  • Right to Rectification: You have the right to request correction of inaccurate information
  • Right to Erasure: You have the right to request deletion of your personal data
  • Right to Restrict Processing: You have the right to request restriction of processing
  • Right to Data Portability: You have the right to request transfer of your data
  • Right to Object: You have the right to object to our processing of your personal data

Third-Party Services

Our bot may contain links to third-party websites or services that are not owned or controlled by Koalli. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Services We Use

  • Discord API for bot functionality
  • Analytics services for usage statistics
  • Cloud hosting providers

Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@koalli.com
Discord: Join our support server